Crowne Plaza properties are part of the InterContinental Hotels Group, operating about 400 hotels in more than 50 countries. Crowne Plaza is one the fastest-growing upscale global brands and emphasizes well-equipped facilities for meetings and a high-quality sleep experience.
Amenities that guests can expect at a Crowne Plaza hotel include complimentary wireless high-speed Internet access in the lobby, a 24-hour business center, fine dining, a high-caliber fitness center and a swimming pool. The comfortably appointed guest rooms come with data port and voice mail.
The chain pioneered a program that it calls Sleep Advantage. Some of the program's features are comfortable new beds, guaranteed wake-up calls and quiet-zone floors. Each room comes with such amenities as an eye mask, earplugs, lavender spray (to promote sleep and relaxation), a nightlight, and a clip to hold the drapes closed.
Living up to the motto that "Crowne Plaza Is the Place to Meet," each hotel has a professional meetings director. The chain also promotes a program that it calls its 2-Hour Response Guarantee. Under its terms, guests who wish to schedule a business meeting at a Crowne Plaza can request a quote and expect a response within two hours. Those who don't get the quote receive a 5% discount or rebate. The chain also offers an itemized accounting of each day's expenditures during the course of a multiday meeting.
The chain's Priority Club loyalty program allows guests to earn points toward merchandise and free stays. It also gives members extended checkout times and complimentary weekday newspapers.
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